Hayling Island u3a articles

Articles of general interest to Hayling Island u3a members

No landline telephone network after 2025

The Public Switched Telephone Network (PSTN) and ISDN lines will be switched off by 2025. You can see a statement from OpenReach here. Instead, telephone calls will be made via:

  • Broadband
  • The mobile phone network

Unfortunately, there's very little information to help you prepare for the change, and what there is comes from providers touting their own solutions. Here's what I've been able to glean so far...

No, the switch-off affects everything connected to the telephone network including:

  • Fax machines
  • Alarm systems
  • Aid call systems

Simple answer: yes.

However, it's unclear how providers will handle the change. BT, for example, has nothing I can find on its site and continues to sell landline phones without any warning.

It does sell Voice Over IP (VOIP) - internet phones - but, for the time being, they are aimed at businesses.

There's no indication of how new voice services will be charged. Given the way internet phones work, you'll be able to choose from a huge range of different providers offering their own blend of services - and costs. So there's a fair chance you'll want to change provider. My best guess is that you'll be able to take your number with you to a different provider - like you can with mobile phones - but I don't see a guarantee of that.

Simple answer: yes.

I expect there will be products that allow you to:

  • connect your phone(s) to a plug that works like the PSTN
  • replace your DECT hub

Either way, the new box of tricks will connect your phone(s) to the new phone network via broadband or the mobile phone network.

However, you might not benefit from the full range of services that will be offered by the new, digital phone network.


Many people already use mobile phones instead of landlines. And I expect you will be able to make and receive calls from your landline number using a mobile phone.

Also, the new service will be digital and one of the benefits it brings is that you'll be able to make and receive calls on a range of devices I expect these will include:

  • PC's and laptops
  • Smart speakers - such as Amazon Alexa and Google Home (or Nest or whatever they call it this week)
  • Video calling devices - look out for enhancements to Amazon Show, for example
  • Smart TVs
  • Game consoles

If your current phones work OK and you've no good reason to change, stick with what you have, wait and see.

You'll no doubt get offers from your landline provider eventually - but you might be able to get a cheaper/better service by shopping around.

For the time being, if your phone uses rechargeable batteries and they don't keep a charge, consider extending their life by replacing the batteries - most phones allow you to do that.

If you rely on, or make heavy use of, other equipment that connects to the phone line:

  • Consider, alternative technologies. For example there are other ways to transfer images besides fax.
  • Contact your alarm or aid call providers and ask what they're planning - again, it might not be best to accept their first offers.

Unless absolutely necessary, I suggest you shouldn't:

  • Invest heavily in any device that requires a phone line.
  • Sign a long-term contract for any service that requires a phone line.
  • Buy an internet phone now - as far as I can see devices on the market are either:
    • Business-oriented (i.e over-complex and expensive)
    • Tied to specific services
    • Or both

Video conferencing notes and guidance

If you are new to video conferencing then there are any number of applications in the market including:

  • Microsoft’s:
    • Skype
    • Meet
    • Teams
  • Apple Facetime
  • Facebook Messenger
  • WhatsApp
  • Google Hangouts
  • Zoom

Our web site provides a free video conferencing facility via each group's page, so go along and have a look and set up your first group meeting.

What do you require to join in a video conference?

  • a Computer PC, Laptop, Tablet or phone, a larger screen has its advantages.
  • speakers (external or internal) or headphones
  • a microphone
  • a decent internet connection with a good data allowance.

The following notes help you join and participate in a Zoom meeting. Having read them, click here if you are interested in hosting your own Zoom meeting.

Participate in a Zoom meeting

The key to successful video conferencing is to ensure that you follow some simple rules:

  • Make sure that your face has the light shining on it by facing windows, or a table light, otherwise you will look dark to others in the meeting on their screen. You should be able to see yourself in your mini view screen and then adjust the lighting.
  • Make sure that you position the camera of your PC, laptop, tablet, phone so gives a head and shoulders view of you. This has the advantage that you will be close enough to the camera and microphone so that other users will see and hear you.
  • Should there be a large number of participants in the video conference (meeting), Mute your microphone and, when you wish to speak, hold your hand up or use the chat feature to send a message to the host (or others in the call). If everyone speaks at the same time no one will be heard. The host can also mute everyone to prevent interruptions.

Test your computer

To ensure that your computer equipment is OK for video conferencing you need to check it is configured correctly. Use zoom.us/test to do this. When you are on the Test page just follow the instructions. There are tests to configure your microphone, speakers and video.

Below is a brief description of the icons you will see on the test and normal screens. When you move your mouse pointer over the screen you will see menus appear either along the bottom or top of the screen.

These are the icons you should see: (There are couple of other icon that the Host will see)...

Click/tap this icon to mute and unmute yourself. If you have a keyboard, you can also hold the space bar down to temporarily un-mute yourself. When someone speaks their screen will have a yellow border around it, because they have the ‘focus’.

Click/tap this icon to allow/disallow people to see you via your camera.

Click/tap on ‘Participants’ to list the names of people in the meeting. If you want to change your name (Zoom can give you the 'name' of your computer as a default). mouse over/tap your entry to see a 'More' icon; click/tap it to see a 'Rename' option.

This icon allows you to send a message to ‘everyone’, or one person in the meeting by selecting them. Consider sending questions to the speaker or host rather than everyone so they can see it and answer accordingly.

The Host can also ‘Record’ the meeting so that it could be shown to others at a later stage.

The host and and any participant (if allowed by the host), can share views from their device. For example, a presenter can share images or a PowerPoint presentation to attendees.

There are other more advanced features in the Zoom application, which I will leave you to explore.

Now that you have tested your computer you are ready to go.

Join a Zoom Meeting

To join a meeting without downloading the Zoom application you need a link you can click on from an email or notice invitation.

This is an example email notification sent from Zoom that shows a typical meeting link:

Fred Bloggs is inviting you to a scheduled Zoom meeting.

Topic: Tuesday School presentation

Time: Jan 12, 2021 09:15 London

Join Zoom Meeting


Meeting ID: 838 0504 9148

Passcode: 345201

When you click the link you will be taken directly to the presentation. If you are too early, you'll either see a message telling you the presentation date and time, or one asking you to wait until the host starts the meeting.

Just before you join the meeting you will see another window that:

  • Asks you to confirm your name.
  • Allows you to join with/without video. If you elect not to show video (or if you do not have a connected camera) other participants will see a picture containing your name.

When you join the meeting you will see the host's screen and your image in a small window with your name on it. If you select 'View options' at the top of the screen you can switch to gallery view that attempts to show images of all the participants However, there is a limit to how many people you can see due to the screen size of your device. It's not a particularly useful option if there are a large number of participants.

Note that you can reduce the load on your internet connection by using 'Active speaker' view. You will see just one other person, but Zoom will try to switch automatically to the person who is speaking.

Hosting a Zoom meeting

This note explains how to get a copy of the Zoom software and use it to create an online meeting.

Download Zoom

If you want to host meetings using Zoom then you will need to download the ‘Zoom Client for Meetings’ application, this will allow you to schedule your own meetings and you can also use it to join in other meetings. We suggest you download the app from the Zoom download page as there are other apps that pretend to be Zoom and it's not always easy to tell the difference.

If you find yourself in a list of apps, the one you want is called ‘Zoom Client Meetings’ and has a logo like the one on the right. Install the application and follow the instructions to create a free or paid account. The free version has a time limit of 40 minutes, but you can always sign out and back in again to continue if you wish. The alternative is to pay for one of the various Plans that Zoom offers.

Create a new meeting

Run the Zoom application you downloaded and you will see this screen:

Click 'Sign In' and you will see this screen:

When you enter your email and password and click 'Sign In' to see this screen:

Here you can select to:

  • Create a new meeting
  • Schedule a meeting in the future and
  • Join a meeting.

I will leave you to explore these options, which are easy to follow.

Share your screen

The 'share screen' option shown during a Zoom meeting or the Zoom application allows the host or any participant to share their desktop or an open window. For example, if someone wants to use a PowerPoint presentation they open the presentation on their computer, click on ‘Share Screen’ and select the PowerPoint window to share it. Everyone in the meeting will see the presentation and follow it as the presenter moves from slide to slide.

As the host, you can prevent participants from using this feature.

It's usually best to share a window rather than your entire desktop to prevent alerts intruding on your presentation. It can get confusing, however. If, for example, you share a Windows Explorer window containing a list of images and click an image the other participants won't see the image because it displays in a new window - not the one you are sharing.

Start your meeting

Run the Zoom application and sign in as shown above.

When you created your meeting you set up a meeting ID and Passcode. Click 'Join' to see:

Enter your meeting ID and your name and click 'Join' to see:

Enter your meeting's passcode to start it. Participants will join automatically.

Walking routes

The following pages contain maps of some of the walks done by the Walking group since September 2015. You'll see a button to show the route towards the bottom of each linked page. You will also see a button to download a 'GPX' and/or 'KMZ' file that you can use with:

  • a GPS device
  • a smart phone with a suitable app (such as Osmand)
  • a PC with suitable software (such as Google Earth)
  • a web site that can work with route files (such as GPS Visualizer)

You can use the maps to plan another walk for the Walking group, or to walk the route yourself.

Available maps:

Basic bike maintenance

These are some notes from my recent bike maintenance workshop we conducted in the Cycling group. I've also added some links to illustrative articles and videos. Note that I am not, by any means, an expert. Most of my knowledge comes from:

  • Advice picked up while riding with Portsmouth CTC
  • Internet searches (especially YouTube)
  • Trial and error

The internet is a great resource for finding out how to tackle some bike maintenance. Searching for a specific component often finds videos showing you exactly what to do.

I used a bike stand for the workshop as it makes it easier to get to bits on the bike. Alternatives are to:

  • Suspend the bike from a beam, or similar
  • Use something to prop the bike with the back wheel off the ground (so you can turn the cranks)

Click any of these headings for more information...

Use a bucket of water - as hot as you can manage. Add some shampoo - I use waxless car shampoo to avoid contaminating my disk brakes. Ordinary detergents contain salt, so not such a good idea.

Use a sponge or similar to wash the bike starting at the top and working down to the bottom.

I use a mix of cloths, old brushes and old toothbrushes to get to hard-to-reach bits.

It helps to remove the wheels and clean them separately (see below).

I have some Isopropyl alcohol for removing grease.

A small flat-bladed screwdriver is good for cleaning jockey wheels.

Make sure to dry your chain when you've finished to avoid rust and stuck links.

You can wax painted parts - I don't.

Cleaning is a good opportunity to spot issues with the bike.

3-in-1 oil is not good for chains as it is too light. Most of what you apply ends up on the floor. WD40 (and similar) is far too light and useless for lubricating chains. Instead, use chain 'lube', one of:

  1. Dry lube. Small particles of wax suspended in a carrier liquid. After application the liquid evaporates leaving the wax particles to do the lubrication. Best applied the day before you need to ride. Dry lube leaves the chain looking clean and the chain doesn't pick up as much dirt. However, it washes off easily so has to be applied more often and certainly after cycling in heavy rain.
  2. Wet lube. Viscous oil that sticks well to the chain so does better in wet weather. Attracts dirt, however. After application turn the cranks to work the oil into the chain then use a rag to wipe off as much oil as possible (the useful oil is between the plates of the links and can't be wiped off).

I apply oil to individual bushings (the axles in the chain). Some people run the nozzle along the chain while turning the cranks but that's wasteful in oil.

You can clean the chain on the bike. I use a rag soaked in WD40 and run the chain through it (prevents WD40 getting onto brake surfaces). You can also use chain cleaners that attach to the chain but they are expensive and wasteful in cleaning fluid. Once the cleaning fluid has evaporated, re-lube.

It is easier to deep clean the chain off the bike. Remove the chain (see on). I use WD40 and a rag to remove the worst of the grease. I then immerse the chain in white spirit (pickle jars work well) and swirl the chain around occasionally. Leave as long as practical then remove from the white spirit and allow chain time to dry before refitting and re-lubing.

Chains are said to 'stretch'. In fact the bushings wear down so the chain gets longer. Chain stretch will, over time:

  • Damage front and rear cogs
  • Cause the chain to slip on the cogs
  • Result in a broken chain

Best to replace a chain as soon as stretch becomes significant. That protects the rear cassette which will last three chains, or so. Waiting until the chain starts slipping usually means having to replace the rear cassette at the same time.

Detect chain stretch with:

  • Simple chain gauge. £2-3 on eBay. Two sides, When the first side fits flat against the chain the chain is close to needing replacement. When the second side fits flat against the chain it needs replacement.
  • Use a 12 inch ruler. Chains are spaced one inch apart. When the chain has stretched more than 1/8th inch it needs replacement.

This video shows different methods to detect chain stretch:

Two broad types of brake:

  • Rim brakes that work by gripping the rim of the wheel
  • Disk brakes that work by gripping a rotor attached to the wheel's hub

Pads have grooves in them. Replace before wear removes the grooves.

To replace, remove the wheel (see on). Two main types of rim brakes:

  • Racing bikes use calipers that fit closely around the wheel. The pads are held in place by a small screw. The pads slide out of the caliper towards the rear of the bike. They can be stiff. Slide the new pads in and secure with the provided screw. Make sure to re-engage the cam after refitting the wheel so the brakes work OK.
  • Other pads come as pad/holder/bolt/nut assemblies together with a range of spacers. Undo the nut and remove the old pad keeping a note of which spacers go where and which way around. Replace with the new pad making sure the spacers are in the same places. Makes sense to replace one pad at a time so you always have a correctly fitted pad to use as a reference.

Test your brakes after refitting. Make sure the pads are not close to touching the tyre surface. If they touch they will wear the tyre quickly resulting in a blow-out.

Pads are secured by a small bolt that passes through the body of the brake and the pads, making sure they stay in the right place. Usually a fiddly retaining clip makes sure the bolt cannot fall out. Remove the retaining clip and bolt.

Pads slide out from the top or bottom. Two pads held in place by a retaining spring (and sometimes magnets). Pads need replacing if they are worn close to the retaining spring.

Do not touch your brakes while working on the pads. You might force the pistons out and cause the hydraulic fluid to leak. Use a pad spacer if you are at all concerned you might operate the brake by mistake.

Replacement pads should come with replacement retaining spring, bolt and retaining clip. Dispose of the old ones. Use a flat-bladed screwdriver to push the pistons back into their housing. Replace the pads in the opposite direction they came out (if you're struggling to get them in you might not have pushed the pistons in far enough). Fit the bolt through the pads and (if possible) the retaining clip.

Once fitted, it is essential to bed the new pads in. You do that by riding the bike and doing some gentle braking, gradually increasing speed and strength of braking. Ideally finish with some downhill braking. It's tedious but necessary to reduce the risk of brake squeal and glazing the surface of the pad (which renders them useless).

Important to inspect tyres regularly. Flints, in particular, can get embedded into tyres and will act like little axes and will eventually get through the tyre and cause a puncture. Also look for evidence of wear such as:

  • Cracking
  • Bare patches showing underlying material
  • Flattening of tyres that have little or no tread

Frequent punturing is a cue to replace the tyre.

Puncture resistant tyres are a good investment in our area. Folding (as opposed to beaded) tyres are a little more expensive but they are easier to get on and off, lighter and easier to pack as standbys when touring.

Tyre sealants that go into the inner tube and plug small punctures can be effective (and essential for tubeless tyres), but messy and no protection against larger punctures. I don't use them.

Check pressures regularly (I check after every three rides, or so). Correct pressure range is shown on the side of the tyre. Important to use a pump with a gauge. Low pressure (almost inevitable if you use a pump without a gauge) increases the risk of punctures.

The pressure you decide to use is a preference. Using a lower pressure in the range increases comfort, using a higher pressure reduces the work needed to cycle.

Escaping air when you remove your pump is normal and the pump (rather than the tyre) depressurises. Similarly, pressure in the tyre will drop when you attach a pump as the pressure between pump and tyre equalises. Do not expect refitting a pump to a tyre you just inflated to show the same pressure.

This video explains how to inflate tyres fitted with the two common types of valve:

  1. The schrader valve
  2. The presta valve

The video helps you find out which you have.

Note that to add air to a pressurised tyre using a presta valve, you need to exert short sharp pressure to open the valve (usually with an audible snap).

You'll need to remove your bike's wheels to fix a puncture or to clean your bike thoroughly.

This video is a good explanation of how to remove and replace the back wheel from a bike equipped with 'V' brakes. The chances are your bike will have that kind of brake.

Removing and replacing the front wheel is the same as the back except that you don't have the hassle of disentangling the chain from the gears.

This video is a good explanation of how to remove and replace the wheels from a bike equipped with caliper brakes. If you have a road/race bike, there's a good chance this is your type of brake.

This video is a good explanation of how to remove and replace the front wheel from a bike equipped with disc brakes.

Take a look at one of the above two videos to see how to get your rear wheel disengaged/engaged with your gears.

Bikes with disk brakes sometimes use a through axle (no slot for the wheel to come out of the forks) in which case you will need to remove the skewer completely before you can separate the fork from the wheel.

If you have a puncture on the road, consider safety first. Make sure anyone behind you knows you have to stop. Look for a way to repair the puncture off the road. Perhaps a pavement or a gate entrance. Make sure everyone with you gets off the road too.

Having said that, you need to stop as soon as you can safely. Riding on a flat tyre can wreck the inner tube.

Replacing the inner tube is faster and more reliable than a repair. In any case, a major puncture can't be repaired, so it's a good idea to carry one or two replacement tubes with you. I also carry self-adhesive patches in case of multiple punctures. You'll also need to carry some tools:

  • Good tyre levers – the ones you get in cheap kits can be too bendy, making them useless; hard plastic are easier on rims than metal ones
  • Pump – preferably one with a pressure gauge
  • Self-adhesive patches or a puncture repair kit
  • Something with a sharp point to remove whatever caused the puncture from your tyre
  • A small biro is useful for marking a puncture

It's a good idea to practice puncture repair at home before you need to do it out on the road.

Once you are safe, to repair a puncture, follow these steps:

  1. Remove your wheel (se above).
  2. Make a note of the position of the valve in relation to the tyre (not the wheel). That will help you find the cause of the puncture later on.
  3. Use tyre levers (see the videos below) to remove the tyre.
  4. Remove the inner tube. You might have to unscrew the collar from the valve before you can remove it from the rim. You will need to remember which way round the inner tube came out of the tyre, or you can mark which way round it was with a biro.
  5. Add some air to the inner tube and use your hand or your lips feel around the tyre to find the puncture. Note you might have two punctures at the same place - one at the outside of the tube and one at the inside.
  6. If possible, mark position of the puncture with a biro - that makes it easier to find it again when it comes to placing the patch.
  7. Place the valve next to the tyre in the position where it was when you removed it, with the inner tube the same way round as when you removed it.
  8. Look for what caused the puncture at the place in the tyre corresponding to the puncture location. The sharp is probably embedded in the tyre. If you fail to find it, you risk a second puncture if it's left in the tyre. Feel round the inside of the tyre carcass for a thorn. Look for a flint or piece of glass that might be deeply embedded in the tread of the tyre. Remove the offending article with a sharp point.
  9. Replace or patch the inner tube. See the videos below for examples of patching an inner tube with self-adhesive patches or patches you have to glue on.
  10. Add just enough air to the inner tube to give it some shape.
  11. With one side of the tyre fitted to the wheel, fit the valve into the rim. Make sure the valve is in straight. If appropriate, make sure the tyre is fitted right way around (look for an arrow on the tyre indicating forward rotation). Line the valve up with an obvious point in the tyre (the first character of the maker's name, for example) - so it's easier to find the next puncture. Fit the tube inside the tyre.
  12. Fit the other side of the tyre over the rim - this can be difficult. You will usually get to the last six inches, or so and find that there's not enough slack to fit the rest of the tyre. Work around the section of the tyre that you have fitted squeezing inwards to force the tyre into the deeper part of the rim (you might need to deflate your inner tube). You should then be able to fit the rest of the tyre. Take care not to pinch the inner tube, especially if you have to use a tyre lever.
  13. Screw the collar to the valve if it has one.
  14. Reinflate the inner tube to a suitable pressure, checking as you go that the inner tube is not escaping from the tyre.
  15. Replace your wheel (see above). Job done!

This video demonstrates how to repair a puncture using a self-adhesive patch (my preferred method - patches are simpler and less fussy than glue-on patches):

This video demonstrates how to repair a puncture using glue-on patches. The visual references to the Monty Python 'Bicycle Repair Man' sketch date the video - or perhaps the presenters - but the method hasn't changed:

Note that neither video properly shows you how to find what caused your puncture.

To remove a chain from your bike you first have to 'break' it. That means undoing one of the links.

If you have a special link in your chain, you can break it there, sometimes without tools. There's an article discussing different types of link here. Otherwise you will have to use a chain breaking tool which forces one of the pins securing each link out of the chain.

This video shows the different types of link and how to use a chain breaking tool. Note, however, it really isn't necessary to buy special pliers. The article about links describes some alternative methods to undo a difficult link.

You will first need to buy a replacement chain. Chains are interchangeable. You don't need to match the manufacturer of your gears, provided you choose:

  • The right 'speed' - this refers to the number of gears on your back wheel. Modern bikes are usually 10 or 11 speed.
  • The right length. It's unlikely you'll find one exactly the right length. Instead make sure it's longer than you need (by counting links) so you can cut it to the right size.

Costlier is not necessarily better.

I suggest buying a chain that comes with a reusable link. Specifically, I advocate Wippermann chains that come with their connex link which can be removed and reused easily without tools.

Before replacing a chain, make a note (and perhaps take a photo or two) of how the chain winds around your bike's rear wheels. Then:

  1. Put your gears into the smallest rings front and back (to make it easier to get the chain back on later).
  2. Break the old chain.
  3. Run your new chain alongside the old one to determine how many links you need to remove from your new chain. To use a link, both ends will need to be narrow (if you used a chain breaking tool on your old link it will be one link longer) see video below for an illustration. Check you have the right length carefully - if you are unsure how the link on your new chain will work, consider a trial run before the next step.
  4. Use a chain breaking tool to remove excess links from your new chain.
  5. Fit the new chain to your bike making sure it follows the same path as the old one. It should go around the smallest cogs at the back. For the time being don't fit it to the front cogs but lay it alongside the smallest ring. If the chain has manufacturer's markings they should be on the outside of the bike.
  6. Secure the chain with the supplied link.
  7. Pull the bottom of the rear derailleur towards the font of the bike to loosen the chain and put it onto the smallest front ring.
  8. Turn the cranks to make sure the chain is running freely.
  9. Lube the new chain. Some people say that step is unnecessary because the chain comes already lubed; I'm unconvinced, I think it comes with a coating to protect its appearance, but it doesn't look like lube to me. It doesn't do any harm to be sure.

This video shows how to replace a chain:

Arguably an advanced topic because it needs specific tools (a cassette removal tool and a chain whip) but - if you have those tools - the job is really easy and you can save a lot of money:

  • Using a hub at replacement prices
  • Avoiding labour costs and transport costs

This video provides some hints for detecting chain wear:

This video shows how to replace a cassette:

Some notes:

  • It's usual when changing a cassette to change the chain at the same time; a worn chain is a cue to consider cassette replacement (some people always replace their cassettes with every worn chain - seems excessive to me)
  • When choosing a new cassette, you must match the 'speed' (i.e. the number of gears of the old cassette)
  • You might be able to fit a cassette with a larger number of cogs in its biggest gear. That will give you easier hill-climbing. However, each type of gear has its limits - exceed them and your bike will not change gear correctly. You'll need to check the specs of your specific gears online. You will probably need to replace your chain with a longer one too. Safest is to fit one the same as you are replacing or (if you are unsure about limits, use a bike shop, explaining what you want to do).
  • Shimano and SRAM cassettes are interchangeable.
  • When you remove your old cassette from the hub do one of the following to ensure you know how to reassemble the new cassette (in case you let it fall apart by mistake):
    • Keep the cassette intact (don't let it separate into separate bits) - perhaps use string or a cable tie to keep the bits together in sequence; or
    • Remove each element (sprockets and spacers) separately and lay them out in the order you remove them.
  • If you are fitting a 10 speed cassette onto a wheel that takes 10 or 11 speed, you will find there is an extra spacer that doesn't come with your new cassette - you'll need to refit that spacer before replacing your cassette.

I forgot my username or password

Every current member of Hayling Island u3a has a username and password that gives access the the members' area of this site.

We sent an email to everyone when we launched the site providing usernames and passwords. All new members are notified of their credentials when they join.

This article explains what to do if you have lost or forgotten your username, your password or both.

The process depends on your current situation:

  • If you know your username, use the procedure described below to reset your password
  • If you do not share your email address with another member of Hayling Island U3A, use the procedure described below to reset your password.

If neither applies to you, you will need to find out your username. Either Andy Henderson or Peter Haskell can tell you your username.

Your password is stored by the web site in such a way that no-one can retrieve it. Not even site administrators. Instead, the web site gives you the ability to reset your password using the procedure below. This procedure requires you to have an active email address registered with the web site. If you have provided a dummy email address or or one that doesn't work, you will have to provide Andy Henderson or Peter Haskell with a new password so they can reset it for you.

To reset your password via the web site, click a link to the members' area. You'll find one in the menu bar and another in the area at the bottom of any page in the site. When you click the "Members' area" link you will see the login page...

Retrieve Password 1

Click the message 'Click here if you forgot your password'. You will see this page...

Retrieve Password 2

If you know your username enter it in the box provided. Otherwise you can use your email address - but only if you do not share it with another u3a member.

Click 'Get New Password'. The web site will then send you an email that tells you your username and gives you a link to click. When you click the link you will see this page...

Enter new password

Enter your new password in both boxes provided. If the two versions match, the site will store your new password. You can now go to the members' area of the site using the username provided in the email sent by the web site and the password you just provided. To make sure you have them available when you need them, make a note of them now. Alternatively, set yourself up with a password manager that can keep track of all your ids and passwords and - in many cases - can enter them for you. I can recommend LastPass which is available as a free service.

Why don't I get u3a emails?

The emails get sent - honest. But several people claim they don't get them, or that they get them intermittently.

There's nothing special or different about Hayling Island u3a emails. In fact, when people manage to track them down, they usually find emails from other people have gone astray too.

This note will hopefully help you find out where they are going and how to make sure they arrive OK.

It describes:

  • Some basic principles
  • The main reasons for emails going astray
  • What you can do about it
  • What we can do about it
  • Some specific step-by-step instructions

Continue reading Why don't I get u3a emails?

Guidance for group leaders and members

This is the guidance note produced and agreed by the u3a committee in July 2015. Click any heading below to see the relevant section...

  1. An interest group may be set up at the request of three or more Members, subject only to paragraph 2.1 below. Members should approach the Group Co-ordinator in the first instance.
  2. All Members of Hayling Island u3a shall be eligible to start, lead and/or host and attend all interest groups, subject only to any limitation set by the host, or by a leader where a group meets other than in a members' residence.
  3. In the event of a Group being oversubscribed, a waiting list shall be opened and maintained by the group leader and the Group Coordinator.
  4. The decision on the appointment of an interest group rests with the u3a committee.

  1. Interest Groups are expected to observe the Aims and Objects of Hayling Island u3a as set out in the Constitution.
  2. The committee shall have the power to suspend or terminate the activity of an interest group in the event of a breach of the Constitution.

  1. The Group Leader will tell the Group Co-ordinator when there are vacancies, the information will be published on the monthly meeting notice board, and via the monthly e-mail to all members.
  2. It is for the group leader together with the members to decide upon the format and topics of the group meetings, who should lead the group at each meeting, together with the time and location meetings will take place.
  3. Groups are encouraged to hold 'open' meetings once or twice a year. This may involve hiring a suitable venue. The Group Co-ordinator will offer advice.
  4. Where a Member has missed three meetings without giving a reason, it shall be deemed that the Member has resigned and the place offered to a person on the waiting list.

  1. The Hayling Island u3a has a duty of care to all its members to ensure that its activities take place in a friendly and safe environment and in a non-discriminatory manner. Group members are expected to conduct themselves in a manner that respects and encourages the participation of others in a pleasant environment that is conducive both to learning and to the enjoyment of the activity.
  2. Similarly, members are expected to respect the environment in which the meeting takes place, especially where meetings take place in private homes.
  3. In the event of inappropriate behaviour the group leader may warn the member involved that any repeat of the behaviour may lead to suspension from the group. In either case the group leader shall immediately inform the group co-ordinator, or if not available, a member of the committee.
  4. In the event of serious or continuing inappropriate behaviour the u3a committee has the powers to suspend the offender for a period of time or permanently from participation in a u3a group and other activities. Except in the event of extreme behaviour, e.g. violence to another person or deliberate damage to property that warrants immediate action, the committee shall not permanently exclude a member until the matter has been referred to The Third Age Trust for advice.


  1. Interest Groups shall be self-funding (see 6.1)
  2. It is expected that members should make a voluntary contribution towards the cost of refreshments and other overheads when attending interest group activities held in a member's home. This payment is not part of the funding of the Hayling Island u3a. Hosts shall not be expected to account to the Branch for the disbursement of this contribution.

Other fees and contributions

  1. Additional fees may be payable by members of groups e.g. where the cost of hiring a hall or equipment is involved.
  2. The group leader, or nominated member of a group collecting such fees, shall maintain a record of receipts and disbursements, and shall, if requested, present to the Treasurer a record of such receipts and expenditure.

Banking facilities

  1. Under no circumstances may a group open its own bank account. The Treasurer will arrange with the group leader to set up a specific Hayling Island U3A account if deemed necessary.
  2. The group leader or nominated member of the group should, in general, pay monies payable to Hayling Island u3a into the relevant account.
  3. The group may keep funds within the account for as long as required. The Treasurer will issue a statement showing this group's transactions and their cash balances each September and on request at other times.

  1. Subject to formal approval by the Committee a grant may be made for capital equipment, where the equipment is essential for the further development of the group. Any capital equipment purchased for a group shall remain the property of Hayling Island u3a, and may be used by any group at the discretion of the Committee.
  2. A group leader must maintain a record of the location of any capital equipment held by the group.
  3. The Resources Officer will annually, or when otherwise necessary, ask the group leader to present the equipment for inspection.
  4. The Resources Officer should be consulted on all matters of maintenance and repair and the replacement of equipment.

  1. It is the responsibility of members offering transport for fellow members to ensure that they have the appropriate insurance. Formal charging for private transport is illegal but voluntary contributions can be accepted.

  1. It is essential for u3a insurance purposes that group leaders ensure that all members of their group hold current membership of HI u3a. (You can see a copy of the information sheet 'u3a and you' here).
  2. A group leader must complete an accident report form in the event of any accident to a member, however minor the incident, during a group activity. (You can get a copy of the form here).
  3. The accident report form must be passed to the Group Co-ordinator or The Chairman within 48 hours of the incident.

  1. All group leaders will maintain an updated list of contact numbers for members attending their group in case of emergency.
  2. It is prudent for members hosting u3a meetings to ensure that the members attending are aware of any alternative fire or emergency exits where they exist; e.g. back door and patio doors.
  3. Whilst it might not be appropriate to have these exits unlocked, the keys should be readily available.

Our constitution

Constitution of the Hayling Island University of the Third Age (U3A), a member of the Third Age Trust as an unincorporated association, formally adopted on 29th March 2006.

As amended

  • 16 September 2010
  • 19 September 2013
  • 17 September 2015
  • 20 September 2018

Click any heading below to see the relevant section...

The name of the charity is Hayling Island University of the Third Age hereafter referred to as ‘The HIU3A’.

Subject to the matters set out below, The HIU3A and its property and other assets shall be administered and managed in accordance with this constitution, by the members of The Executive Committee.

The charitable purpose of The HIU3A is:

  1. The advancement of education and, in particular, the education of older people and those who are retired from full time work, by all means including associated activities conducive to learning and personal development on Hayling Island.
  2. The Charitable purpose of The HIU3A may only be altered with the prior consent of the Charity Commission.

In furtherance of the charitable purpose but not otherwise, The Executive Committee may exercise the following powers to :

  1. raise funds and to invite and receive contributions for The HIU3A by any lawful means provided that in doing so any applicable requirements of the law shall be met.
  2. receive donations, gifts, endowments, sponsorship, grants, legacies and subscriptions from persons desiring to support The HIU3A and its charitable purpose and to hold and apply any funds so acquired for charitable purposes (subject to any restricted funds being applied to the relevant restricted purpose).
  3. buy, take on lease or exchange any property necessary for the achievement of the Objects and to maintain and equip it for use.
  4. sell, lease or otherwise dispose of all or any part of the property of The HIU3A, subject to any consents required by law.
  5. co-operate with other charities, voluntary bodies and statutory authorities.
  6. support any charitable organisations with regard to the pursuit of The HIU3A’s charitable purposes.
  7. appoint and constitute such advisory committees as The Executive Committee may think fit.
  8. organise, promote and participate in conferences, lectures, seminars and courses and educational events.
  9. publish, supply and make available books, pamphlets, reports, leaflets, journals, instructional matter, educational materials and aids of all kinds whether in printed, electronic or any other forms.
  10. associate and collaborate with other U3As and groupings of U3As (such as Regional Associations and networks) and the Third Age Trust in any way.
  11. do all such other lawful things as are appropriate to the pursuit of the charitable purposes and the delivery of benefit to the public in accordance with the charitable purposes.

  1. Membership of The HIU3A shall be open to individuals who are in their Third Age and are interested participating in and furthering the work of ‘The HIU3A’, provided that they agree to abide by this constitution and any conditions properly imposed by The Executive Committee and to pay the annual subscription as determined by The Executive Committee and approved by the membership at an Annual or Special General Meeting. No individual may be admitted to membership of The Executive Committee considers they do not meet these conditions.
  2. Every individual member shall have one vote.
  3. Members are bound by and shall observe any membership conditions and any disciplinary code of The HIU3A.
  4. The Executive Committee may terminate the membership of any individual
    • if annual membership or other fees are unpaid 3 months after the due date
    • by way of expulsion at the end of disciplinary procedure for breach of any membership condition or for breach of any disciplinary code of The HIU3A

    Provided that in the case of proposed expulsion at the end of a disciplinary procedure, the individual concerned shall have the right to be heard by The Executive Committee accompanied by a friend acting in their personal capacity who may also speak, or make written representation before a final decision is made.

  5. Members of other U3A may attend the monthly general meetings of The HIU3A without entry fee, on presentation of a current membership card.
  6. A member of another U3A seeking to join an Interest Group shall be invited to become an Associate member of The HIU3A on payment of a subscription at a rate to be determined from time to time by The Executive Committee. An associate member:
    • shall have voting rights at an Annual or Special General Meeting
    • shall rank equally with The HIU3A Members for access to groups, e.g. placement on a waiting list; or in the formulation of groups
    • as a member of a group shall receive the same benefits and accept the same responsibilities as members of The HIU3A e.g. with regard to financial contributions: and shall observe the provisions of The HIU3A constitution
    • may at any time transfer to full membership of The HIU3A on payment of an appropriate subscription

A retiring Chairman shall become Honorary President of The HIU3A. Any current President shall become a Honorary Past President.

  1. The President shall be an ex-officio member of The Executive Committee.
  2. A Past President may by invitation of The Executive Committee continue as a member of The Executive Committee but shall not have voting rights.
  3. An Honorary President, or Honorary Past President shall not be deemed a Charity Trustee.
  4. The Honorary President, and or a Honorary Past President as agreed between them shall have the responsibility for ensuring that no Committee member is disbarred or disqualified under Charities legislation from acting as a Trustee of The HIU3A Charity

The management of The HIU3A shall be vested in The Executive Committee, which shall be the governing body of The HIU3A and its Board of Trustees for the purposes of Charity law. The Executive Committee shall be responsible for the strategy and policies of The HIU3A, may exercise all the powers of The HIU3A and shall deal with the administration, management and control of the affairs and the property of The HIU3A.

  1. Officers and Committee Members. At the Annual General Meeting of The U3A the members shall elect from among themselves the following listed officers:
    • Chairman
    • Vice Chairman
    • Secretary
    • Treasurer

    And the listed Committee posts:

    • Membership Secretary
    • Group Co-ordinator
    • Publicity Officer
    • Newsletter Editor
    • Speakers Organiser
    • Resources, Equipment and Procurement Officer
    • Networking [Relations with other U3As]

    All of whom shall hold office from the conclusion of the AGM at which they are elected.
    In addition a web-site manager shall be appointed who will report to the Chairman. The post-holder will not be a member of The Executive Committee and shall have no voting rights but might from time to time be invited to The Executive Committee when detailed matters relating to the web-site are being discussed.
    No person may be proposed for appointment or serve as an Officer or a non-officer member of The Executive Committee if they are currently serving as an Officer or non-Officer member of The Executive Committee of any other U3A.

  2. There shall be a quorum when at least five members of The Executive Committee, including one Officer, are present at the meeting.
  3. The Executive Committee may in addition appoint not more than 2 co-opted members at any one time for such periods as it deems necessary and confer voting rights as it deems appropriate.
  4. Persons who are not members of The HIU3A may be invited by The Executive Committee to serve for such period as appropriate because of their special expertise. They shall have no voting rights.
  5. Vacancies on The Executive Committee which arise through resignation or termination during the year can be filled by The Executive Committee from the membership and such an appointee shall complete the term of service of the member he or she is replacing and shall be eligible for re-election in the prescribed manner at the next appropriate Annual General Meeting.

The proceedings of The Executive Committee shall not be invalidated by any vacancy among their number or by any failure to appoint or any defect in the appointment, election or co-option of a member.

A member of The Executive Committee shall cease to hold office if he or she:

  1. is disqualified from acting as a member of The Executive Committee by virtue of Charity Law.
  2. becomes incapable by reason of mental disorder, illness or injury of managing and administering his or her own affairs.
  3. is absent without the permission of The Executive Committee from 3 consecutive meetings and The Executive Committee resolve that his or her office be vacated.
  4. is removed by resolution of The Executive Committee for significant misconduct under the Trustee Code of Conduct, which may only be passed after the completion of the disciplinary procedure set out in that code.
  5. notifies in writing to The Executive Committee a wish to resign (but only if at least five members of The Executive Committee will remain in office when the notice of resignation is to take effect which shall be at least 21 days from the receipt of the notification).
  6. ceases to be a member of The HIU3A
  7. becomes an Officer or non-Officer member of The Executive Committee of another U3A.

  1. The election of members of The Executive Committee shall be held at the Annual General Meeting of The HIU3A.
  2. The newly elected Executive Committee shall take office at the conclusion of the Annual General Meeting.
  3. Officers and Members shall serve for a period of two years. Retiring Officers and Members may stand for re-election.
  4. To provide for management continuity:
    • The Chairman, Secretary, Group Co-ordinator, Speakers Secretary and Newsletter Editor shall be elected in even numbered years
    • The Vice-Chair, Treasurer, Membership Secretary, Communications Secretary and Resources and Procurement Officer shall be elected in odd numbered years
  5.  In the event that a vacancy occurs during the two year period of Office, The Executive Committee shall appoint a replacement who shall serve until the next election scheduled for the post.
  6. Nominations for Officers posts and for membership of The Executive Committee, together with the names of the Proposer and Seconder shall be made in writing to the Secretary 14 days before the AGM. In the absence of written nominations, the Officer responsible for the conduct of the election shall invite nominations from the assembled members at the AGM. In the event of an election, two tellers shall be appointed from among The Executive Committee, the two longest serving Executive Committee members present, not standing for election, shall act. Election shall be by secret ballot on previously prepared papers on the basis of a simple majority.
  7. In the absence of written nominations and nominations from the floor at the AGM, The Executive Committee shall meet within seven days to appoint post-holders from among the membership. A simple majority among committee members present and voting shall suffice. In the event of a tied vote the senior officer present shall have a casting vote.
  8. For the purpose of determining who shall conduct elections at the AGM or Chair an Executive Committee meeting the order of seniority shall be, Chairman, Vice-Chairman, Secretary, Treasurer, or in the absence of all four, the longest serving Executive Committee member present. It follows that no person standing for election at the AGM shall conduct the election proceedings.

  1. The Executive Committee shall hold at least 4 ordinary meetings each year.
  2. Additional meetings may be called at any time by Secretary on behalf of the Chairman or by any two members of The Executive Committee upon not less than seven days’ notice being given to other members of The Executive Committee of the matters to be discussed, unless it concerns the appointment of a co-opted member, in which case not less than twenty one days notice must be given.
  3. The Chairman shall chair the meetings and in his or her absence the Vice-Chairman shall take over or if there is no Vice-Chairman present The Executive Committee shall choose one of their number to be Chairman before business is transacted.
  4. Every decision shall be determined by a majority of votes of the members of The Executive Committee present and voting on the question but in the case of equality of votes the Chairman of the meeting shall have a casting vote in addition to his or her own vote.
  5. The Executive Committee shall ensure that minutes are taken of all its meetings and those of any sub-committees and are available for inspection should a member request it. Minutes of all meetings shall be retained by the Secretary permanently.
  6. The Executive Committee may from time to time make and alter rules for the conduct of its business, the summoning and conduct of its meetings and the custody of its documents. (including but not limited to the use of electronic communications). No rule may be made which is inconsistent with this constitution.
  7. The Executive Committee may appoint sub-committees, including at least one member of The Executive Committee for the purpose of performing any function or duty which in the opinion of The Executive Committee would be more conveniently undertaken or carried out by a sub-committees , provided that all acts and proceedings of any sub-committees shall be fully and promptly reported to The Executive Committee. The Executive Committee shall authorize the terms of reference of sub-committees and may alter them from time to time. Sub-committees may make proposals to The Executive Committee but may not make decisions and they shall not have any expenditure authority.
  8. No Executive Committee member shall be chargeable or responsible for loss caused by any act done or omitted to be done by him/her or by any other Executive Committee member or by reason of any mistake or omission made in good faith by any Executive Committee member or by reason of any other matter other than willful and individual fraud or wrongdoing or actions knowingly beyond the scope of a specific authority or limit thereon on the part of The Executive Committee member in question.

  1. The financial year of The HIU3A shall end on such date as The Executive Committee shall decide, provide always that the financial year must be in accordance with applicable charity law requirements and the annual accounts and trustees’ report must be submitted to the Charity Commission (if required by law) within relevant statutory time limits.
  2. The funds of The HIU3A shall be paid into such accounts as The Executive Committee may open in the name of The HIU3A. All transactions on such accounts shall be carried out in accordance with the terms of that account as agreed with the account provider and approved and accepted by The Executive Committee from time to time. Only members of The Executive Committee, authorised by The Executive Committee to do so, may arrange and authorise any transaction on any of The HIU3A’s accounts and dual authorisation shall normally be required for all transactions.
  3. The Executive Committee shall determine the financial controls and procedures to be followed by The HIU3A, including but not limited to, controls and procedures in relation to accounts and transactions on them, and those shall be observed at all times.
  4. The funds belonging to The HIU3A shall be applied only in furthering the charitable purposes.
  5. No funds shall be transferred in any way to Executive Committee members, provided that nothing herein shall prevent the payment in good faith of reasonable and proper out of pocket expenses incurred by a member of The Executive Committee in the discharge of his duties for The HIU3A.
  6. All proper costs, charges and expenses incidental to the management of The HIU3A and membership subscriptions in respect of the Third Age Trust may be defrayed from the funds of The HIU3A.

  1. All property of and held on behalf of The HIU3A shall be applied in accordance with charity law.
  2. Title to any property shall be held on behalf of The HIU3A in such manner as The Executive Committee thinks fit from time to time and in ways permitted by Charity law.

The Executive Committee shall comply with its obligations under charity law and observe applicable time limits in the case of obligations to file items with the Charity Commission, with regard to:

  1. the keeping of accounting records for The HIU3A;
  2. the preparation of annual statements of account and a Trustees’ report for The HIU3A;
  3. the audit or independent examination of the statements of account of The HIU3A (if required by law);
  4. the making of a charity annual report to the Charity Commission; and
  5. the transmission of the statement of accounts and trustees’ report of The HIU3A to the Charity Commission.

  1. There shall be an Annual General Meeting of The HIU3A which shall be held in the month of September in each year or as soon as practicable thereafter but not later than 15 months after the preceding Annual General Meeting.
  2. Every Annual General Meeting shall be called by The Executive Committee. The Secretary shall give at least 21 days’ notice of the Annual General Meeting to all the members of The HIU3A. The notice shall, specify that the meeting is the Annual General Meeting and shall set out the business of the meeting, including resolutions to be proposed and shall provide information about proposals for the election of Officers and non-Officer members of The Executive Committee to be made at the meeting. All the members of The HIU3A shall be entitled to attend and vote at the meeting.
  3. The Executive Committee shall present to each Annual General Meeting the trustees’ report and annual accounts of The HIU3A for the preceding year.
  4. The Executive Committee shall seek approval for the appointment of any independent examiner or auditor for the accounts from the membership at the Annual General Meeting, if permitted or required to do so by Charity law.
  5. Any proposals to amend the constitution subject to clause 19 shall be considered at the Annual General Meeting and any other business published in the agenda.
  6. Accidental omission to give notice to any member shall not invalidate the proceedings of the General Meeting.

The Executive Committee may call a Special General Meeting of The HIU3A at any time and if at least 20% of the members request such a meeting in writing stating the business to be considered, the Secretary shall call such a meeting.

  1. At least 21 days notice shall be given.
  2. There shall be a quorum when 20% of the members are present.
  3. Accidental omission to give notice to any member shall not invalidate the proceedings.

  1. Notices of meetings, documents and other communications from The HIU3A to a member may be sent by electronic communication provided The HIU3A wishes to do so and the relevant member wished to receive them in this way and provides an appropriate electronic address to The HIU3A. It is the responsibility of that member to notify The HIU3A of any change in that address and to comply with any security and other procedures determined by The Executive Committee for such communications. A member may decide to return to hard copy communications at any time.
  2. Accidental omission to give notice to any member shall not invalidate the proceedings.
  3. The Secretary or other person specially appointed by The Executive Committee shall keep a full record of proceedings at every General Meeting of The HIU3A.
  4. There shall be a quorum when at least 20% of the number of members of The HIU3A, are present at any General Meeting.
  5. If within half an hour from the time appointed for the meeting a quorum is not present, the meeting if convened at the request of the members shall be dissolved. In any other case it shall be adjourned to a suitable day and time as The Executive Committee may direct provided 21 day’s notice is given to all members. If at the adjourned meeting a quorum is not present within half an hour of the time appointed for the meeting, the members present shall be a quorum.
  6. The Chairman of The HIU3A shall be the Chairman of the General Meeting at which he/she is present. In the absence of the entitled Chairman, the Vice-Chairman shall take over or if there is no Vice-Chairman present The Executive Committee shall choose one of their number to be Chairman before business is transacted
  7. If there is a tied vote the Chairman of the meeting shall have a single casting vote.

The Executive Committee shall authorize the formation of interest and activity groups and the appointment of Group Leaders as sought by members of the Hayling Island University of the Third Age in so far as the interests and activities fall within the charitable purpose of The HIU3A.

The Executive Committee shall publish “Guidance to Group Leaders” for the proper governance of group activities.

  1. Subject to the following provisions of this clause, the Constitution may be altered in any way by a resolution passed by not less than two thirds of the members present and voting at a General Meeting. The notice of the General Meeting must include notice of the resolution, setting out the terms of the alteration proposed.
  2. The prior consent of the Third Age Trust must be requested for any proposed alterations to The HIU3A’s constitution. The HIU3A may proceed with the proposed changes:
    • At any time after consent has been received from the Third Age Trust
    • When four weeks have passed since the consent request was delivered and the Third Age Trust has not notified The HIU3A of any objection to the proposals.
  3.  If The HIU3A is a registered charity, no amendment may be made to Clause 3 –the charitable purpose without the prior consent in writing of the Charity Commission.
  4. No amendment may be made which would have the effect of making the Charity cease to be a charity at law.

The Executive Committee shall ensure a copy of any amendment made under this clause is promptly sent to the Charity Commission if The HIU3A is registered.

  1. If The Executive Committee decides that it is necessary or advisable to dissolve The HIU3A it shall call a Special General Meeting of all members of The HIU3A, of which not less than 21 days’ notice (stating the terms of the resolution to be proposed) shall be given. If the proposal is confirmed by a two third majority of those present and voting The Executive Committee shall have power to realise any assets held by or on behalf of the Charity. Any assets remaining after the satisfaction of any proper debts and liabilities shall be given or transferred to
    • Any one or more local U3A which are charities and have charitable purposes similar to those of The HIU3A as determined by members of The HIU3A or
    • to the Third Age Trust Registered Charity No. 288007.
  2. A copy of the statement of accounts or account and statement, for the final accounting period of The HIU3A must be sent to the Charity Commission.

Click here to download a printable version of the above.